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CRM Software Systems are important to Small Business

Using a crm software system

In a small business it can be difficult to stay on top of things as there is often not a dedicated customer services department like in larger firms. Often the sales people are the after sales support. This is when a CRM system comes in handy. Managing your customers usefully can lead to the make or break of your business. By using a web based CRM system small companies can benefit fron their ease of use.

The CRM software will manage all of your client relationships. All of their contact details and previous orders will be stored in a central location. All the information you would want to know will be at your disposal at a click of a button. No searching around for data just a quick and simple system saving you time.

By having a good relationship with prospective clients you will know when the right time to approach them is. To stay ahead of the game you should be using a CRM software system. You can get a cheap hosted CRM system that will provide you with everything you need.

There are millions of small businesses in the UK with less than 20 employees. Each of these small businesses faces similar challenges. Looking after your business is about looking after your customers without which you would not be around.

Whether you are a one person company or a there are a team of people working together the aim is to provide your customers, prospective and current, with what they want. This will allow you to grow your business. By knowing what your customers want and need you can be there ready for them waiting to provide it.

Talk to Catalystic about how we can help your small business set up a CRM software system.

Google Apps Company UK

If you have made the smart decision to migrate to the cloud you will now be looking for a company that can provide your business with all the apps you will need to collaborate and message.

Google Apps provides UK businesses with a range of features that will help to save time and money. Google Apps premier edition is great value for money at only £33 per user per year.

Business Email Hosting

Google Apps is a great email hosting service each employee will get 25GB of storage for emails. You can still use Microsoft Outlook if this is the email client you are familiar with. There is also the option to access emails on the go with Blackberry, iPhone and other mobile devices too.

Your business needs a Google Apps Company it can rely on. The service level agreement provided by Google is extremely good with 99.9% uptime meaning your business doesn’t have to worry about downtime issues. Research has found that Microsoft Exchange server typically has 60 minutes of unplanned downtime per month, where as  Google Apps customers are only likely to experience a quarter of this.

If you are currently using Microsoft Exchange server it couldn’t be simpler to move to Google Apps for your business. If you want to save time Catalystic can migrate all of your employees to Google Apps so you can enjoy the cost savings even faster.

Cloud Computing could replace your IT department

There is a possibility one day cloud computing will eradicate the need for an IT department. Just as the internet has revolutionised the print industry reducing the need for magazines and newspapers, so too could the cloud transform things and remove the need for in-house IT support.

Cloud computing has supporters and sceptics but there is no doubt it is gaining popularity. Whether you are a fan on not there is a growing number of cloud computing companies that are creating affordable IT solutions for SMEs who cannot afford their own server. The take up of cloud computing is still a little slow as with anything new people are waiting for more case studies and further information as to how cloud computing can be used to gain advantages.

It will take some time for cloud computing to make the IT department completely extinct. Using cloud apps doesn’t mean that everything need be in the cloud you may wish to use a mixture of both in house business servers and cloud computing.

Over time, however, expect the cost savings of hosting in the cloud to provoke profit seekers into action, migrating more and more of their in-house data into the cloud. There is no doubt of the cost benefits of migrating to the cloud. If you are looking to move your business into the could talk to Catalystic about how we can help.

Another feather in the Cap: Google Groups for Google Apps #gonegoogle

Continuous Innovation at your fingertips
Great news for Google Apps enthusiasts! You now have more reason to celebrate Google Apps. Google Groups has recently been launched for Google Apps Premier and Google Apps Education Edition users. This is a boon for companies and educational institutions wanting to use next gen Cloud Computing communication technologies without compromising on enterprise grade security and control.

The power of Google Groups for Enterprises
Google groups offers great utility to companies. Employees can easily create specific groups for their departments or projects without compromising on security. Users will be able to create mailing lists and share documents, spreadsheets, presentations, calendars, videos, and sites. Discussion forums can be created on the fly. Users have the flexibility to receive communication directly to their email inbox, in a digest format, or in the Groups forum view.

Intuitive User Interface
With its intuitive user interface, Google Groups allows users to manage their own groups. This takes the burden off IT Administrators. Administrators will still have room to set group policies and manage other group settings.

Talk to us about how using Google Apps will help your business.

The Rise of Cloud Computing

Cloud computing is a relatively new phenomenon which is taking the IT sector by storm. The continued growth of cloud computing is revolutionising the business world.

Cloud computing is the concept of delivering business IT solutions over the internet making them scaleable and more cost effective for businesses. Cloud computing is also known sometimes as software as a service although cloud computing is emerging as the favourite term for business IT solutions provided online.

Cloud computing is an outsourcing model which makes use of the excess server capacity of specialised providers, for example Google provide cloud computing services. Your business IT applications may be split among many machines, sometimes called virtual servers, which also work on the tasks of other companies.

Cloud computing can help small businesses ease capacity issues. You don’t need to invest in your own servers or hire staff to take care of them. Instead, you pay only for the capacity you need to use. And as demand rises, you can increase your capacity in line with your business growth, without interruptions. Traditionally you have the servers set up and occupying space, you are paying a fixed amount whether you use the server or not.

These cost benefits are one of the main reasons behind the rise of cloud computing and the growing industry it has become. If you want to know how you can make use of cloud computing in your business contact Catalystic.

Google Apps for Business

Using Google Apps for your business is a great idea. Google Office tools like Docs, Gmail and Calendar are a cost effective way to integrate top quality business communication tools into your business.

The Google Apps available to businesses integrate with other Google Services like YouTube, Picasa, and Maps to enable enterprises to create a business workflow that uses the best tools and makes life easier. The collaboration opportunities make it easy for a number of people to work on a project together without having to be in the same physical location.

The added benefit of using Google Apps for your business is many of the additional apps available are free. They add great functionality to the already great Google Apps utility. If you want your business to be streamlined and make your life easier Google apps for business is the right route.

We are in a technology age and the best businesses will want to stay ahead of the game using Google applications as part of their business work processes to enjoy the time saving benefits. Being able to work with your colleagues whilst not being in the same building is great for large businesses that have multiple office locations.

Google apps is equally beneficial for SMEs as it allows you to access your work from any location enabling remote workers access to documents that can be shared easily with onsite workers.

With so many businesses using Google Apps what are you waiting for? Get in touch with Catalystic and find out how we can help you set up Google apps for business.

cloud computing testimonialsFrom our clients

We had an excellent experience with these guys. They had our company setup and migrated in two days.- Ali Eyes
Catalystic delivered a great personalised service. All our email, contacts and calendars were successfully migrated over from Outlook. They also assisted in setting up Google Sites that enabled us to share documents with each of our clients- Prof-It Accountancy
Catalystic started the job to set us up within 5 minutes of our call. Effective, reliable and very helpful. I highly recommend it!! - Communicating Wisdom
Catalystic's Cloud Migration solution was instrumental in saving us thousands in our operational costs- Gourmet Restaurant Group
We have fully embraced the cloud - great service from Catalystic- Envido
Great service, helpful people. Sorted out the mail problems we were having, nothing was too much trouble and they were so easy to deal with. - Catering Hire

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cloud computing companyLive Chat

Call: 020 8133 9748
E-Mail: info@catalystic.com

About Catalystic

We're a team of experienced consultants that have joined together to form Catalystic with the aim of transforming business through Cloud Computing.